Privacy Policy
Welcome to our Privacy Policy page. When you use our store services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. When you share information with us, we can make our services even better for you.
Our customers have the right to access, correct and delete personal data relating to them, and to object to the processing of such data, by addressing a written request to info@health-connection.co.za, at any time. Health Connection Wholefoods (Pty) Ltd makes every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties. However, the Company does not control each and every risk related to the use of the Internet, and therefore warns the Site users of the potential risks involved in the functioning and use of the Internet. The Site may include links to other web sites or other internet sources. As the Company cannot control these web sites and external sources, the Company cannot be held responsible for the provision or display of these web sites and external sources, and may not be held liable for the content, advertising, products, services or any other material available on or from these web sites or external sources.
You can choose whether you wish to receive promotional communications from our website by email or SMS. If you receive promotional email or SMS messages from us and would like to opt out, you can do so by following the directions in that message.
Our store collects data to operate effectively and provide you the best experiences with our services. You provide some of this data directly, such as when you create a personal account. We get some of it by recording how you interact with our services by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device.
Our store uses the data we collect for two basic purposes: to operate our business and provide (including improving and personalizing) the services we offer and to send promotional communications. In carrying out these purposes, we combine data we collect through the various store services you use to give you a more seamless, consistent and personalized experience. However, to enhance privacy, we have built in technological and procedural safeguards designed to prevent certain data combinations. For example, we store data we collect from you when you are unauthenticated (not signed in) separately from any account information that directly identifies you, such as your name, email address or phone number.
We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorized. For example, we share your content with third parties when you tell us to do so. When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions and for fraud prevention and credit risk reduction. We also share personal data with vendors or couriers working on our behalf for the purposes described in this statement. For example, companies we’ve hired to deliver your orders. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose.